Kail and Moore Oral Surgery: Patient Resources
A successful procedure begins before entering the office. Our team aims to provide you clear communication and expectations so you arrive with all necessary information and are prepared for the steps ahead.
Kail and Moore Oral Surgery: Patient Resources
A successful procedure begins before entering the office. Our team aims to provide you clear communication and expectations so you arrive with all necessary information and are prepared for the steps ahead.
Before Your First Oral Surgery Visit
Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, surgery can be performed the same day as the consultation. However, a complex medical history or treatment plan may require an evaluation and a second appointment to provide treatment on another day.
Please assist us by providing the following information at the time of your consultation:
- Fill out and email or print the new patient registration information by clicking on the “Form” link on our website prior to your visit.
- Your surgical referral slip and any x-rays if applicable.
- A list of medications you are presently taking.
- If you have medical or dental insurance, bring your cards with you. Complete all insurance information on the patient registration forms prior to your visit – this will save time and allow us to help you process any claims.
IMPORTANT: All patients under the age of 18 must be accompanied by a parent or guardian at the consultation visit.
A preoperative consultation and physical examination is mandatory for patients undergoing IV anesthesia for surgery. Please have nothing to eat or drink eight hours prior to your surgery. You will also need an adult to drive you home.
Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e., a history of radiation to the head and neck, diabetes, artificial heart valves and joints, etc.), if you require antibiotic premedication (for prior heart valve surgery or joint replacement surgery), or if you are currently taking any medications (i.e., osteoporosis medications, antiplatelet therapy, anticoagulant therapy, etc.).
X-RAYS
If your dentist or physician has taken x-rays you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary they can be taken at our facility.
Before Your First Oral Surgery Visit
Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, surgery can be performed the same day as the consultation. However, a complex medical history or treatment plan may require an evaluation and a second appointment to provide treatment on another day.
Please assist us by providing the following information at the time of your consultation:
- Fill out and email or print the new patient registration information by clicking on the “Form” link on our website prior to your visit.
- Your surgical referral slip and any x-rays if applicable.
- A list of medications you are presently taking.
- If you have medical or dental insurance, bring your cards with you. Complete all insurance information on the patient registration forms prior to your visit – this will save time and allow us to help you process any claims.
IMPORTANT: All patients under the age of 18 must be accompanied by a parent or guardian at the consultation visit.
A preoperative consultation and physical examination is mandatory for patients undergoing IV anesthesia for surgery. Please have nothing to eat or drink eight hours prior to your surgery. You will also need an adult to drive you home.
Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e., a history of radiation to the head and neck, diabetes, artificial heart valves and joints, etc.), if you require antibiotic premedication (for prior heart valve surgery or joint replacement surgery), or if you are currently taking any medications (i.e., osteoporosis medications, antiplatelet therapy, anticoagulant therapy, etc.).
X-RAYS
If your dentist or physician has taken x-rays you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary they can be taken at our facility.
Insurance and Financing Your Care
In our office, we offer high quality care and payment options that work for all of our patients. Below you will find a list of insurance and payments that we accept. If you don’t see your preferred method on our list, please call our office to find out what other options may be available to you.
DENTAL & MEDICAL INSURANCE PLANS WE WORK WITH:
Other plans/insurances may also be accepted. Please call the office for coverage information for your specific plan.
Many insurances have different sub-plans, HMO, Medicare and Medicaid options – it is best to have our office verify YOUR SPECIFIC PLAN prior to seeing us! Just because your insurance carrier is listed here does not mean that we participate with your plan,
*While our office participates with many insurance plans it is always best to verify the coverage for your specific plan with the office and/or your insurance provider(s)! Also please note that we will check both Dental and Medical insurances if applicable for your individual treatment plan.
**Kail and Moore Oral Surgery is not a Medical Medicare Provider, however we do participate with several Medicare Dental supplements. Biopsies and certain services that are classified as medical would not be covered at our facility because of our Medicare status (this includes medical Medicare supplements).
PAYMENT OPTIONS:
Check, Cash or Credit Card: Always accepted
HSA and FSA cards accepted
Financing can be arranged through the office for certain procedures
PLEASE NOTE: PAYMENT IS DUE AT THE TIME OF SERVICE. Certain procedures will require a deposit in order to schedule in order to cover the cost of custom items (surgical guides, custom implants, etc.)
As a courtesy to you, we will bill your insurance company and track claims. Please keep us informed of any changes to your insurance plan. You are responsible for the fees charged by our office, no matter what your insurance coverage may be. Most insurance companies should respond to the claim within four to six weeks. Any remaining cost is your responsibility.
Insurance and Financing Your Care
In our office, we offer high quality care and payment options that work for all of our patients. Below you will find a list of insurance and payments that we accept. If you don’t see your preferred method on our list, please call our office to find out what other options may be available to you.
DENTAL & MEDICAL INSURANCE PLANS WE WORK WITH:
Other plans/insurances may also be accepted. Please call the office for coverage information for your specific plan.
Many insurances have different sub-plans, HMO, Medicare and Medicaid options – it is best to have our office verify YOUR SPECIFIC PLAN prior to seeing us! Just because your insurance carrier is listed here does not mean that we participate with your plan,
*While our office participates with many insurance plans it is always best to verify the coverage for your specific plan with the office and/or your insurance provider(s)! Also please note that we will check both Dental and Medical insurances if applicable for your individual treatment plan.
**Kail and Moore Oral Surgery is not a Medical Medicare Provider, however we do participate with several Medicare Dental supplements. Biopsies and certain services that are classified as medical would not be covered at our facility because of our Medicare status (this includes medical Medicare supplements).
PAYMENT OPTIONS:
Check, Cash or Credit Card: Always accepted
HSA and FSA cards accepted
Financing can be arranged through the office for certain procedures
PLEASE NOTE: PAYMENT IS DUE AT THE TIME OF SERVICE. Certain procedures will require a deposit in order to schedule in order to cover the cost of custom items (surgical guides, custom implants, etc.)
As a courtesy to you, we will bill your insurance company and track claims. Please keep us informed of any changes to your insurance plan. You are responsible for the fees charged by our office, no matter what your insurance coverage may be. Most insurance companies should respond to the claim within four to six weeks. Any remaining cost is your responsibility.
Patient Private Policy
We are committed to protecting the privacy of your medical and dental information. We are required by law to maintain the confidentiality of information that identifies you and the care you receive. The form linked at the bottom of this page describes your rights and our legal duties regarding your Protected Health Information (“PHI”).
Protected Health Information” means any information about you that identifies you or for which there is a reason able basis to believe the information can be used to identify you. In this Notice, we call that protected information, “Medical and dental information”.
If you have any questions about this notice, please contact Kail and Moore Oral Surgery
PLEASE NOTE: in order to better protect your privacy we do ask that all medical records requests be made in writing.
Patient Private Policy
We are committed to protecting the privacy of your medical and dental information. We are required by law to maintain the confidentiality of information that identifies you and the care you receive. The form linked at the bottom of this page describes your rights and our legal duties regarding your Protected Health Information (“PHI”).
Protected Health Information” means any information about you that identifies you or for which there is a reason able basis to believe the information can be used to identify you. In this Notice, we call that protected information, “Medical and dental information”.
If you have any questions about this notice, please contact Kail and Moore Oral Surgery
PLEASE NOTE: in order to better protect your privacy we do ask that all medical records requests be made in writing.
Financial Policy
For your convenience, we accept most major credit cards and HSA/FSA cards. We deliver quality care at the most reasonable cost possible to our patients, therefore payment is due at the time service. If you have questions regarding your account, please contact us at 412-343-7855. Many times, a simple telephone call can clear up any misunderstandings.
Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect payments made by your insurance company during that time period. Any remaining balance after your insurance has paid its portion is your responsibility. Your prompt remittance is appreciated.
Financial Policy
For your convenience, we accept most major credit cards and HSA/FSA cards. We deliver quality care at the most reasonable cost possible to our patients, therefore payment is due at the time service. If you have questions regarding your account, please contact us at 412-343-7855. Many times, a simple telephone call can clear up any misunderstandings.
Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect payments made by your insurance company during that time period. Any remaining balance after your insurance has paid its portion is your responsibility. Your prompt remittance is appreciated.